Shipping policy

Processing Time
The time I need to prepare an order for shipping varies. For items that are ordered while out of stock, please allow at least 5 day for the item to be made.

Estimated shipping times
North America: 2-7 business days
Europe: 2-5 weeks
Australia, New Zealand and Oceania: 2-5 weeks
Asia Pacific: 2-5 weeks
Latin America and the Caribbean: 2-5 weeks
North Africa and the Middle East: 2-5 weeks
Sub-Saharan Africa: 2-5 weeks

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

INTERNATIONAL SHIPMENTS
International orders are averaging 15 business days for delivery. This depends on your country as well. I cannot control customs delays and am not responsible for lost or stolen packages. If you want to add insurance to your order please contact me prior to purchasing.

International package IDs are NOT tracking numbers, just a parcel number.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Questions about your oder?
Please contact me if you have any problems with your order at info@kreativekymonastore.com.